Returns & Exchanges
We want you to love your Passenger gear, but if it's not quite right, we offer a hassle-free 30-day return policy for all items in their original condition. Whether it's a size swap or a refund, we're here to help you get back to your next adventure.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Refund or Exchange
Once our warehouse team receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing